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E-service Intelligence Methodologies, Technologies And Applications

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E-Service Intelligence Methodologies, Technologies and Applications
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E-Service Intelligence: Methodologies, Technologies and Applications By Prof. Dr. Jie Lu, Prof. Dr. Da Ruan, Prof. Dr. Guangquan Zhang (auth.), Prof. Dr. Jie Lu, Prof. Dr. Guangquan Zhang, Prof. Dr. Da Ruan (eds.)
2007 | 711 Pages | ISBN: 3540370153 | PDF | 43 MB

Business organizations and governments are nowadays developing and providing internet based electronic services (e-services) featuring various intelligent functions. E-Service Intelligence integrates intelligent techniques into e-service systems for realizing intelligent internet information searching, presentation, provision, recommendation, online system design, implementation, and assessment to internet users. This book offers a thorough introduction and systematic overview of the new field and covers the state-of-the-art of the research and development in E-Service Intelligence ranging from e-services and/or intelligent techniques to web information presentation, search, and mining, to personalization, privacy, and trust in e-services, to e-service evaluation, optimization and knowledge discovery, and to intelligent e-service system developments.

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